1. Why Use A Travel Agency? 

    A professional travel agent is trained to guide a client through the entire process of planning a trip, whether for business or for leisure. Travel agents take classes, participate in seminars, and become destination specialists to ensure they make each client’s travel experience as personalized, convenient and memorable as possible.

    When planning a business trip or family vacation, the Internet can be a valuable resource, but it cannot replace the expertise and guidance of a travel agent. Also, during travel crises, the Internet can’t replace a human being who will continue to help a client get a problem resolved. A big part of the equation is that they get to know you and your wants, likes and dislikes, and make suggestions accordingly.

  2. What Does It Cost? 

    A travel agent’s role is to find the best flight and itinerary to fit the client’s needs, find hotels that match the client’s specifications, provide information about activities and events at the client’s destination and offer advance booking services or book the services for the client. Travel agents take off the stress of making traveling arrangements from the traveler.

    This is the biggest misconception in the entire travel industry. We do not charge any fee for our services so essentially our services are ABSOLUTELY FREE! We work strictly on commission from the respective tour operators and agencies we use.


“My wife and I just traveled to Sandals Antigua for our one year anniversary. We had the trip planned for nearly a year & were determined to make it there. Diane was extremely helpful throughout the whole process & we couldn’t have done it without her help. She did research, spoke with other travel agents, and stayed on top of everything to ensure a safe and smooth trip!

Naturally, we were a little bit nervous to travel. To our surprise, it was one of our smoothest trips to date – airports aren’t very busy & we had no delays or cancellations. A mask was required the entire duration in flight & we wore them throughout the airports. Once we got to Antigua, masks were required until we got to the resort. On the airplane, we were handed a health questionnaire asking if we were feeling well & any symptoms we may have. Once we got to the airport, we had our temperatures taken, spoke with an employee about our questionnaire, then spoke with a doctor who asked our professions, reminded us of social distancing and to sanitize/wear masks at all times. They did not test us & we did not have proof of a negative test beforehand. The resort was very safe – all employees wore masks, sanitization stations were all over & hand sanitation was required before going into any restaurant.

We had an amazing trip and even extended our stay by two extra days (thanks to Diane for rescheduling our flight)! We are so glad we went & would definitely recommend it to anyone looking for a getaway! We already planned our next trip to Sandals Grenada!”

Scott Banner, Returning Customer

“I have dealt with PCR Travel for over 10 years. The level of customer service that I, my family and friends have received is awesome. Many of my family and friends, living out of the Pittsburgh area, have also used PCR Travel as well, and have stated how easy it is to work with them by telephone and email. PCR Travel’s exceptional customer service has given me a high level of comfort while traveling. If you want an honest and knowledgeable agency, with great travel tips, PCR Travel is the only way to go.”

–       Tamyka Smith, Returning Customer

“We knew we wanted to have a destination wedding we just were not sure where to begin. From the initial meeting to the time we were ready to leave for our trip, PCR Travel was an absolute pleasure to work with. The level of care and compassion shown to us and our guests was awesome. PCR Travel handled every single detail including making sure our 125+ guests arrived and departed safely. We would definitely recommend PCR Travel to anyone considering a destination wedding.”

–       Brian and Kylee Dolph, Dreams Palm Beach Destination Wedding

“PCR Travel made my dream destination vacation become a reality. The end result was a well-organized and beautiful trip. My family and I started our trip in London, then went over to Germany and finished in Italy. PCR Travel planned my entire trip from the time we left the airport in Pittsburgh to our arrival home one month later. The knowledge and expertise along with the customer service was top notch. I will certainly use PCR Travel for all of my travel needs and without a doubt recommend their services.”

–       Fred Romantine and Family, European Vacation

“Thank you PCR Travel our Aruba trip was fabulous. All of the details including flights, transfers, and accommodations were handled perfectly. We look forward to our next trip in August 2014 and of course we will leave it all in the most capable hands of PCR Travel!”

–       Skip and Cindy Bell, Returning Customers

“My wife and I knew we wanted to do an all-inclusive for our honeymoon we just weren’t sure which resort or even where. With all the wedding planning the last thing we wanted to do was stress about our honeymoon. PCR Travel handled all of our arrangements over a few phone calls and e-mails. The service we were given as well as the particulars of the trip was awesome. We would highly recommend PCR Travel to anyone planning a honeymoon because it was stress free and relaxing!

–       Mark and Lauren Rossi, Jewels Dunns River Beach Resort and Spa Jamaican Honeymoon

“PCR Travel was exceptional to work with for our destination wedding. They are very familiar with the process of planning a destination wedding. All of our questions were answered promptly and PCR Travel was very convenient to work with over e-mail and are knowledgeable, realistic, and down to earth about handling large groups for such occasions. I have received multiple compliments from my friends and family who also came to our wedding that they to shared a positive experience with PCR Travel. I would recommend PCR Travel to anyone that is thinking of doing a destination wedding.”

–       Brittany and Garrett Debo, Dreams Punta Destination Wedding

We have traveled with PCR Travel six times over the last few years. They are extremely professional, yet they have the feel of a family-oriented organization. The staff is courteous, attentive, and knowledgeable. They have always listened to our concerns and interests, and then planned wonderful trips that fit our needs perfectly. When we recently had to cancel a trip at the last minute, they took care of ALL the details and we received a full refund promptly. We are traveling on another major trip in the fall and PCR Travel will once again be our agency of choice!

–       Jim and Judy Rizzo, Returning Customers